Legal analysis of insurance company bad faith practices and automated claims denials
Pay Up!
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"Pay Up!: Preventing A Disaster With Your Own Insurance Company" by attorney Chip Merlin exposes the bad faith practices of insurance companies that take advantage of their own customers.
The book examines how the claims process has become automated to the point where legitimate claims are denied without human review, and how exceptions and exclusions are buried in small print. Merlin explores the culture of paranoia in claims departments where legitimate claims are denied, cost-cutting measures that force policyholders to do the insurer's job, and how insurance lobbyists influence the political process.
The book covers commercial and individual policyholder issues, advocating for fair, full, and prompt claim payments while providing insights into navigating insurance company challenges.
